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Job Details


FL - Boca Raton

Job Category
Call Center and Customer Service

Salary Range

Skill Sets
Dispatcher dispatching customer service retail

Date Posted
September 12, 2023

Please send your resume to Julie Vergara-Lotz at jvergara@mastaffing.com

Customer Service Reps / Dispatchers paying $16/hr for a national corporation in the Boca Raton area.  This position will be responsible for answering inbound calls and email requests from customers.

These positions are LONG TERM TEMPORARY and are available IMMEDIATELY!!!
These positions are ON SITE!!
The hours are 1:00pm-9:30pm with the ability to work 1 weekend day. 

Responsibilities include:  
  • Dispatch codes, first line maintenance calls and emergency requests
  • Document and communicate between Service Techs and the customer 
  • Respond to customer’s needs when contacted 
  • Act as a liaison between customers and route personnel via telephone and radio 
  • Research and resolve customer inquiries
  • Provide access information (alarm codes, etc.) to routes and technicians 
  • Direct incoming phone calls to others using the internal paging system
  • Provide routing and directions to armored routes and technicians 
  • Receive customer calls for service and dispatches first line maintenance technicians for repairs 

  • High school diploma or general equivalency diploma or equivalent combination of education and work experience required 
  • Minimum of 1-year previous dispatch/customer experience is preferred 
  • Basic computer skills for data input 
  • Must be able to read a map and provide clear instructions to route crews 
  • Familiarity with the service area is preferred 
  • Must demonstrate clarity and proficiency in oral and written communication skills 
  • Must be able to communicate clearly by telephone 
Ability to think clearly and respond in a fast-paced environment while under significant pressure 
Ability to work well independently and as a team member 




(561) 819-9293
5550 Glades Road, Suite 500
Boca Raton, Florida 33431


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